Frequently asked questions

We offer free shipping on all US and Canada orders placed directly on our website.

We ship to the United States and Canada. If you live in a different country, please email our Customer Care team at support@freakmount.com with your name, country and email in order to be added to our mailing list. We will reach out to you once we begin shipping to your country.

Depending on your location, orders are shipped from our US or Canada warehouses. Orders typically ship in 1-2 business days. Depending on your location, domestic orders will arrive within 3-5 business days from order.

Items purchased from this website can be returned within 30 days of purchase for a refund to your original payment method. The item(s) must be as-new. Once we receive the item(s), we issue refunds within 1-2 business days to the original form of payment. Freakmount is not responsible for the cost of shipping a return. For more information, please click here.

We offer a lifetime warranty on defective Freakmount mounts and components. For more information on our warranty policy, please click here.

• 1 Freakmount 2.0 phone mount
• 1 N52 rubber-coated magnet

The Freakmount 2.0 weighs 119 grams and features a compact, durable design engineered to securely mount your phone on your motorcycle while accommodating a wide range of phone sizes.

Dimensions

• Width: 3.4 cm
• Outer length (unstretched): 7.6 cm
• Outer length (max stretch): 12.5 cm
• Inner length (unstretched): 6.2 cm
• Inner length (max stretch): 11.5 cm
• Outer height (including magnet): 3.5 cm
• Maximum mount thickness: 13.5 mm (1.35 cm / 0.53")

These measurements ensure a low-profile fit with strong holding power and flexible compatibility across various phone sizes and cases.

Simply place the Freakmount 2.0, magnet side down, onto your metal tank, pull apart the sides of the mount, slide in your phone and release. This firmly holds your phone in place. Freakmount is designed to securely hold at high speeds in the most extreme weather conditions, even wind and rain.

Before using the mount:

1. Place the mount on your tank. Then, simply pull apart the sides of the mount, slide in your phone and release. This firmly holds your phone in place. Freakmount has an anti-scratch padding on the side clamps to resist scratching of the phone.
2. Take extra precautions (optional). Freakmount will not scratch your paint. However, it will attract steel or iron filings if you have them around. If you work around that type of environment, we recommend placing a small piece of fabric, gauze, chamois, or rubber between the magnet and your tank just to be safe. Don't worry, the magnet is strong enough for that.
3. If you plan to leave your motorcycle unattended, we recommend removing your mount first. Freakmount is not liable for the loss or theft of the customer's mount or phone.

Each Freakmount uses 6 rare earth N52 neodymium magnets. Neodymium magnets are all graded by the material they are made of. The higher the grade (the number following the 'N'), the stronger the magnet. The highest grade of neodymium magnet currently available is N52. These magnets will not interfere with phone reception or display.

The magnet is rubber-coated, meaning it won't scratch your tank. We recommend making sure both the tank and the magnet is clear of debris to ensure a scratch-free adhesion.

The Freakmount has an anti-scratch padding on the side clamps to guard against scratching of the phone.

FreakMount uses magnets, so it only works on tanks with a magnetic surface (typically steel). It will not work on aluminum, plastic, fiberglass, or other non-magnetic tanks — and even on steel tanks, thick paint, clear coat, wraps, decals, or textured finishes can prevent a secure hold.

Tank material varies by brand, model, and year, so always confirm the mount sits securely and feels strongly magnetized on your specific tank before relying on it. Full compatibility and warranty details : here.

The Freakmount 2.0 is designed to accommodate bigger smartphones and cases up to 3.89" wide and 1.28" in thickness.

The magnet has a 1/4" 20 stud, so you can mount any standard attachment to it.

Given that there is unlimited variations in tank materials, paint finishes, paint thicknesses, tank shapes, phone case thicknesses, phone types, etc — Freakmount is not responsible or liable for a phone being damaged while being used with our product. It is the responsibility of the user/consumer to assess whether the mount works with their motorcycle, motorcycle tank, phone and phone case.

For any issues relating to your order, please contact us at support@freakmount.com.

If you never received an order confirmation email, please send an email to support@freakmount.com so that the team can get everything squared away as quickly as possible. If you received a confirmation email but no shipment email, that means our warehouse is still working on your order. Feel free to shoot an email to support@freakmount.com if you want more information and we will be happy to look into your order. All that we ask is that you include your order number somewhere in the email.

If you received a shipment email, we recommend first looking at the tracking information. For any other issues, we will happily work with you to try to figure out where the order is and what we can do to fix it. As always, you can reach out to us at support@freakmount.com. Again, all that we ask is that you include your order number in the email.

The Freakmount was designed to mitigate the effects from road and bike vibrations at high speeds. The two sides of the mount move independently to prevent lateral movement.