ORDERING & SHIPPING
How much is shipping?
We offer Free Shipping on all orders through our website. For international orders, the rates will be reflected upon checkout.
Where does Freakmount ship to?
We ship to most countries in the world! For international orders, any taxes, duties, or customs fees are the responsibility of the buyer.
How long will it take to get my Freakmount?
Orders ship from our warehouse in 1-2 business days. Depending on your location, domestic orders will arrive within 3-5 business days from order. International orders will arrive typically within 7-10 days.
Where is my Order?
If you never received any confirmation email, please send an email to firstname.lastname@example.org so that the team can get everything squared away as quickly as possible.
If you received a confirmation email but no shipment email, that means our warehouse is still working on your order. Feel free to shoot an email to email@example.com if you want more information and we will be happy to look into your order. All that we ask is that you include your order number somewhere in the email.
If you received a shipment email, we recommend first looking at the tracking information. Once the product leaves our warehouse, we are at the mercy of the shipping companies just like you. If some issues popped up with the shipment, we will happily work with you to try to figure out where the order is and what we can do to fix it. As always, you can reach out to us at firstname.lastname@example.org. Again, all that we ask is that you include your order number in the email.